Frequently Asked Questions
General & About the Center
What is Telescope Medical Center?
Telescope Medical Center is a specialized medical center that combines ophthalmology, dermatology, and aesthetic treatments, offering advanced care using the latest technologies and a team of experienced doctors.
Where is the center located?
The center is located in Amman, Zahran Street, between the 6th and 7th Circle traffic lights, in a prime and easily accessible area, with parking and complimentary valet service available.
What are your working hours?
We welcome patients daily from 9:00 AM until 12:00 midnight,
except on Fridays from 2:00 PM until 12:00 AM.
The pharmacy operates 24/7.
The optical center follows the same working hours as the main center.
Advance booking is recommended to minimize waiting time and ensure a smooth experience.
Can I visit without an appointment?
You are always welcome at Telescope; however, we recommend booking in advance to ensure availability and reduce waiting time.
Can I receive multiple services in one visit?
Yes, your visit can be arranged to include consultations or treatments across different specialties during the same appointment, depending on your medical needs.
What languages does the team speak?
Our team speaks both Arabic and English to ensure clear and comfortable communication for all patients.
Appointments & Patient Journey
How do I book an appointment?
You can easily book an appointment by calling the center, via WhatsApp, or by filling out the consultation booking form. Our team will assist you in selecting the most suitable time and doctor.
Contact Details:
WhatsApp: +962 7 7752 3333
Call: 06 552 3333
Contact Details:
WhatsApp: +962 7 7752 3333
Call: 06 552 3333
Can I reschedule or cancel my appointment?
Yes, you can easily reschedule or cancel your appointment by contacting us in advance. We recommend notifying us ahead of time.
What should I bring to my visit?
Please bring any relevant medical reports, test results, or prescriptions, along with your ID or insurance card if available.
How long does a typical appointment take?
The duration varies depending on the type of consultation or procedure; however, most appointments take between 20 to 40 minutes.
Is there waiting time?
We always strive to stay on schedule; however, waiting time may vary depending on case volume or the nature of certain procedures. Booking in advance helps minimize waiting time.
Can I request a specific doctor?
Yes, you can request a specific doctor when booking, and your appointment will be scheduled based on their availability.
Insurance & Payments
Do you accept insurance? Which providers?
Yes, we work with a wide range of approved insurance providers. Please contact us to confirm whether your insurance is accepted and what coverage applies.
Do you offer cash packages?
Yes, we offer tailored cash packages for selected treatments and procedures, designed to provide value while maintaining high-quality care. Our team can provide more details based on your case.
Are consultation fees separate from procedures?
Yes, consultation fees are charged separately from any procedures or treatments. All details will be clearly explained before proceeding.
Do you provide cost estimates before treatment?
Absolutely. A clear cost estimate will be provided after your consultation, based on your condition and the recommended treatment plan.
What payment methods do you accept?
We accept cash, credit cards, and payments via CliQ. An ATM is also available next to the main entrance of the center for your convenience. Please contact us for more details.
Medical Tourism
Do you accept international patients?
Yes, Telescope Medical Center welcomes international patients from around the world, offering a seamless experience that combines advanced medical care with personalized attention at every step. You can fill out the dedicated international patient form or contact us directly at +962 6 552 3333.
Can you assist with travel and accommodation?
Absolutely. Our dedicated medical tourism team manages your entire journey, from initial consultation and travel arrangements to accommodation, airport pickup, and daily transportation; ensuring a smooth and stress-free experience.
Do you offer online consultations before traveling?
Yes, we provide remote medical consultations prior to your arrival to assess your case, discuss treatment options, and establish a clear plan, giving you confidence and clarity before traveling.
How long should I stay in Jordan after treatment?
The length of stay depends on the type of procedure. Our team will advise you in advance and ensure proper medical follow-up throughout your stay for optimal results.
Can I combine treatment with tourism?
Definitely. We curate flexible experiences that allow you to enjoy your time in Jordan, combining treatment with relaxation and tailored tourism activities suited to your condition and schedule.
Facilities & Experience
Is parking available?
Yes, convenient parking is available for patients and visitors to ensure easy access.
Do you offer valet service?
Yes, we provide complimentary valet service for the comfort and convenience of our patients and visitors.
Are there facilities for children?
Yes, a dedicated children’s area is available, along with our beloved character “Teleman,” creating a welcoming and comfortable environment for families.
Do you have a waiting lounge or café?
Yes, the center features multiple comfortable waiting lounges, in addition to a branch of Blue Fig Café, offering a calm and pleasant experience for patients and their companions.
Are prayer facilities available?
Yes, a prayer room is available within the center, along with dedicated ablution facilities for your convenience.
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- Schedule a Free Consultation
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